More freedom in the outdoors.
OUTDOOR PASS debuts
Unlimited use of gear with a monthly subscription, delivered to your home for just shipping costs
Choose from two plans
Doorpass offers two plans that allow you to rent freely.
Introducing the new service "OUTDOOR PASS"
A new outdoor style that allows unlimited use of gear with a monthly subscription, without having to carry anything.
Carry your "adventure" with you. No need to carry "gear" anymore.
Membership
Gear use is free with only a monthly membership fee
Door to Door
Delivered to your home or accommodation for easy use
Selected Gear
Freedom to choose your favorite gear
Easy Return
Return it immediately after use
Maintenance Free
Doorpass takes responsibility for maintaining your products
Simple and good value.
The more you use it the more difference it makes.
Even in the first month, the cost is almost the same as using the service alone.
After that, you can enjoy amazing savings.
Enjoy a free and smart outdoor life.
How It Works
Rental in 4 easy steps
Step 1
Membership registration and gear reservation
Step 2
Deliver products by the day before
Step 3
Get to your activity with the gear you've chosen!
Step 4
Easily return it locally after use
An easy way to debut in trail running
Trail running set collection
2-piece set from 4,400 yen
Choose from activities
Hiking and trekking
Hiking and trekking
Search by popular gear
About usage scenarios
FAQs
Payment of OUTDOOR PASS monthly membership fees
Your monthly fee will be automatically deducted from your account via Shopify on the same day each month, based on the date you signed up.
Gear usage fees
Outdoor Pass members can use the gear for free (0 yen) at any time. You can use the gear freely by paying only the monthly fee.
Please pay only the shipping fee.
If you are not a member and wish to use the service on a one-time basis, you will be charged the gear usage fee and shipping fee shown.
Shipping Fee
Shipping costs vary depending on your location, so please enter your shipping address to see the exact shipping cost.
What to do if your gear is damaged
There is no extra charge for minor stains or scratches that occur during normal use.
However, if damage or loss occurs due to intentional or gross negligence, you may be required to pay the actual cost of repairs or the purchase of new gear.
If your item is damaged or lost, please contact customer support immediately.
Rental period
To ensure our customers' peace of mind, DoorPass delivers products the day before or two days before the day of use.
When making a reservation, please set the date on which you will actually use the rental item, and enter the date on which you will return the rental item as the rental completion date.
Once your online reservation and payment is complete, you will receive an email from the Doorpass office confirming your reservation.
Please check your reservation details for any errors. If you have any questions about the product, please contact Doorpass.
If you wish to cancel
Depending on the date of cancellation, a cancellation fee will be charged as follows:
・7 days or less before the delivery date: Free
・3 days to the day before the product delivery date: 50% of the rental fee + actual shipping cost (if already shipped)
・From the above: 100% of rental fee + actual shipping cost
If the size does not fit after delivery
Rental items will be shipped so that they arrive 2 to 1 day before the intended date of use. Therefore, we cannot accept exchanges due to size differences.
If you are unsure about which size to choose, please contact us using the inquiry form well in advance of the date you plan to use the product.
As long as the item is unused, we will exchange the size or send you multiple sizes of the product free of charge (excluding some products).
Returning products
Please return the product by the completion date of your reservation. Please use the return slip included with the product.
About payment methods
Payment is by credit card and is securely processed through Shopify Payment.
